48 comments found.
Hi, I have a presales question, I want to use the girls hand with the nailpolish and the iMac vs the laptop that her hands appear on (the arms on the imac scenes are a bit too distractingly hairy!)) is that possible?
Hi, on the iMac scenes there is a man’s hands and on laptop scenes are woman’s hands. you cannot change that cause were filmed like that. Thanks.
Bummer – I couldn’t tell if the hands were overlays because of the perspective. Thanks for responding!
Hey! Which iPhone model is featured? I need to know for scaling the proportions of my images.
Hi, its iPhone 5 or 6. The placeholder resolution must me 1080×1920.
do You have a website scrolling on laptop version?
Hi, check this one https://videohive.net/item/web-app-promo-builder/22035956
Sorry, how I can fix this? https://www.youtube.com/watch?v=GTGlHuflB2U&feature=youtu.be What should I change to use this product?
Hi, thanks for purchasing. Try to empty Cache memory and force quit Quicktime player.
Awesome work, I’m sure it’s been a long time !! you are well done!
On the tablet screen: How do I get the images of my website to appear BEHIND the hand holding the tablet? Your tutorial doesn’t give much technical direction. Thanks.
Hi, thanks for purchasing. You will find how you replace the placeholder on 2:30 on the tutorial. Thanks
Is there any version with the new MacBook Pro Touch Bar? I want that. Thanks.
Hi, no we haven’t such a clip. Thanks
I have purchased it, but the download speed is too slow, is there any other download way? Thank you!
Hi, now I have downloaded it. But could u please provide a Mac version? I open it on macOS Sierra, and it told me it should be exchange to Mac version from Windows version, then it exchanges. But when AE save the exchanged version, AE always exits automatically, I cannot use this file to work at all. Thank you.
BTW, AE CC 2017.
Hi, there is no difference for any operating system. Please send me an email to thepremiumilk@gmail.com Thanks
OK thank you
Hi, I have a pre-sale question on this great video, is a zoom-in/close up on the laptop screen or imac screen included/possible so that for example we start with the laptop screen with the girl hand scrolling as shown in your demo and then zoom to see only the laptop screen for a few secs ? Thanks!
Hi, unfortunately i do not have this shot.! Maybe you can make it with a static image of laptop screen. Thanks
Hey great template! I was able to edit and create a great video, but then when i went to add a few things, the alpha channel for the gestures now shows up as blue and transparent. In fact, it does on both the template and the saved edited version. Any idea why>?
Hi, thanks for purchasing. Do you have quicktime installed?
Quicktime is installed.
Try to re-link footage by selecting files and replace them. Thanks
Nice Template!! I have a pre-sales question about the usage licence. I have a web development company, where we would like to use your template for our portfolio websites and showcase it. So will I have to just buy this template once or the licence is on a per video basis.
Hi, you have to buy it one time for a single end product. Here is the licence details: https://videohive.net/licenses/standard?license=regular
Whenever I download the main files, the hand gestures always seem to be corrupted and I can’t open the media files in any media reading program such as VLC and windows media player, after affects also says they are corrupted. How do I resolve this? Is it a problem on my end or is it a problem with the files that I have downloaded from you.
Hi, thanks for purchasing. Do you have QuickTime install in your system?
hi no do we need quicktime, its just when we open after affects it says files corrupt ? thanks
Try to unzip again in a different disk or place.
yes tried it again on another mac, it worked so we deleted the old download and tried again and it works, thanks for your help
I would like to create my own video, can I drag those footage and make my own video? Can I also see the tutorial document/video?
Yes of course you can make your own video by dragging different comps in the timeline. Also there is a red youtube button below the preview video which you can see the tutorial.
Where i can download the fonts ??
Hi, thanks for purchasing. The project doesn’t need any fonts. Which fonts do you mean?
hello, good job. we can change de background images? thanks
Yes of course.!
hi, i bought the template but i need the hand to press on a high point on the ipad but the hand is cut at the buttom any ideas what to do?
Hi, thanks for purchasing. The only thing you can do is to scale it up so to reach your point.
Would I be able to isolate the macbook or imac from the background and hands and have the computer standalone where I add my own background?
Hi, unfortunately you can’t do that. Thanks
Good day,
How do i open this file? I am seeing iMock_Up_Real_Footage_Vol_3.aep (an executable file) and four folders, Footage, Links and tutorial.
Can you assist?
Where is the After Effects file to edit?
I’m not able to run the exec file as well if that was the intention
I get cannot execute binary file when I run the executable. Can you assist? Thanks
Hi, thanks for purchasing the template. You have to go first to adobe.com and download the latest version of Adobe After Effects CC as a trial and install it to your system. Then you have to open the .aep file.
Hi, Can we insert several photos on a scene, repeating the gesture several times? Or does it make a collage?
Thanks!
Hi, yes you can. Hand gesture is a different layer.
Can I use your app to create video as shown in your sample? How does it work as I am a complete begineer
Hi, you can find someone on the envato studio to customise the template for you, but you can also follow the youtube tutorial to customise it by yourself.
hello, im wondering if can do the following with this product. thank you
https://youtu.be/uw4m-S7zoqIHi, all gestures movements are stand alone in alpha channel, so with some knowledge of AE yes you can do it. You have to know how to move the hands and make time remapping of a hand to make a video like this. Thanks
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