825 comments found.
Hey,
I’m having problem opening this project. When I open it, it has to ‘Convert from Mac’ then it loads and freezes at 97% and After Effects stop responding.
I’m on Windows 10.
Hi, When did you downloaded your Pixityland package?
I bought it two weeks ago.
Please open a ticket here and I will send you the way to fix it , Thanks www.pixflow.net/ticket
Hi! It seems that I cannot modify any character in the Pixity Land toolkit on Adobe After Effects CC 2018 (version 15.0.1). Changing any item’s style in the control panel does not change what the adult character wears at all. I’ve tried opening the CS version instead of the newer one, but I cannot seem to successfully change anything on the characters. Is it fixable? I thought it might be the project that was corrupted, but deleting the AE project and reinstalling it did not fix the issue.
Thank you in advance for your help.
hi, I cannot seem to get it to work, im using a 27 inch imac late 2015 16 gb ram..the screen is just black and I cannot see the charaters etc
I have the latest AE
please open a ticket and we can find a solution there
I have some problems with arms and legs missing
Hi, Thank you for choosing use, did you download it recently or you using the old package?!, look for the last update date on product info and if you downloaded it before please download it again, and if you downloaded it after this date please let us know and we will help you with this issue, Thanks
Hi, this looks great! Does this include rigging for quadrupeds? If not, might you have any plans to create that at any point in the future?
Thanks!
Hi,thanks
no i’m sorry , the package doesn’t do any rigging for you, it’s just premade movements and motions and we don’t have plan for this at least not for this Product 
Great job. Everything is very harmonious and beautiful. Your work has made me interested in your portfolio. I wish you good sales and creative success!
Thanks for your kind words : appreciate it
Hi, I need to be able to use costumes/outfits on the adult characters e.g. put the cowboy or Roman outfit on an adult character. Can I do that with this package?
Hi Paddy, You can create custome outfits but you CAN’T put children outfits on adult ones unfortunatley, please let me know if I can give you more info
Hi there, i have a problem. Characters’ arms are disappering. But if i check the character as fat arms come back.
Works Pixity Land with the newest version of Adobe CC right now?
Hi, Yes It works but you need to let AE cache everything before you use it, it means when you open it wait for 5 to 10 mintues then start work with it , Please let me know if I can give you more info
Hello! Great job. You have a wonderful and professional portfolio! I wish you big sales! By the way, you can use my music in your videos. Just choose what you liked. In turn, I will place a link to you on my page. If you have any questions or suggestions, just let me know
. Good luck!
Hi, Thanks for suggestion, we will consider it for sure 
Hi, I am just working with your template and I have an issue with the camera zoom. Normally it is no problem to zoom in, but when I change the face expressions, the character does not react as a 3D Object anymore. Are you aware of this problem?
Hello, I would like to know if the new version that is lighter was already released and if it works in Adobe CC 2015? Thanks!
hi, It works with CC version, but it is not lighter due to number of items, we working of some new features to make it lighter in future but there’s not specific release time set for that update
Hello, pre-sales question. DO you have support for Adobe CC now?
Will you be optimizing pixity land so it works fast with CC as well?
Adobe changes some technologies in new cc version and we try to keep up with it, We are working on solutions that fixes this issue, but I can’t tell you the exact time for that fix, Hopefully we can finish it up in near future
Hi! Need some help. Would like to add a badge to a a character’s cloths. How can I do it ? Thanx!
You can find the specific outfit and open the comp and then put you badge inside that comp, please check this video tutorial for more info https://www.youtube.com/watch?v=iRReCqPk1LU&list=PLHIXUIKtmMRGXeNcLhfoNn2CNlVdDh4QB&index=3
I watch a lot of work and I liked your work. I sincerely wish good sales. good luck
Thanks a lot.
Hey,
I would like to know if this template can run with 4G to 8G RAM? Thank you.
Hi, actually you can run it on 4G but we DON’T recommend it becuase you need to open the sotries and remove unwanted file to make it faster, so please use more 8G or more
Hello, we bought the Pixity Land Characters Animation Explainer Toolkit but when we tried to work with it we couldn’t. Every time we tried to open it our MacBook would freeze. So we couldn’t work with it properly. We are using After Effects CC 2017 and our MacBook is a 15 inch Retina MacBook Pro from 2013 using the OSX El Capitan operating system.
Would be great if you could help us to fix this problem because we really like to work with it.
hi there.. i am using your product .. but there are some problems. when i tried to change outfits of chracters.. some outfits missing arms,legs etc.. some times it shows fine but when i render it shows missing things.. please help me to resolve it
Hi, I received your ticket and I will reply to you there, Thanks 
Hello… Great product. I use it all the time….But I have a little problem. I am writing you from Spain and I have to prepare an animation for Christmas. As you may know, culturally Santa here is not as big as The Three Magic Kings. Would it be possible to add some material having that in mind and how much would that be?
Thanks for you time and prompt response, if possible.
if you need more help please open a ticket here and we can help you faster
please open a ticket here and send me screenshot and I will help you through