53 comments found.
Hola, ¿está disponible en 1920 × 1080?
Hola, lamentablemente no. solo 720p
Hi, is this available in 1920×1080 or even 4K at all?
Hello, unfortunately no, i can render it in 4k but only for extra money.
Do you know how much this would be for a regular license?
Please write me on email
Very cool !!! Great job!
Thanks
i bought this template along with music called Banjo Funk on march 17th but after uploading with and without music the video got flagged by youtube. It took all my day to create video. both template and music are trouble files. please refund the template i bought from you. why do you add copyrighted materials in your template for crying outload?you guys must stop doing that. you should know better. youtube is run by bots and no human support would sort out the license issue. other social media sites are run by bots too. when you sell a copyrighted material, it affect the account negatively. please refund.
Hello, YouTube bots are something that I cannot foresee and understand. I uploaded this template on youtube and did not get any problems with copyraite. But i will help you, please check your email. Thanks
you uploaded the video in 2015 nd not 2021. this is so sad that i cannot use this video with music. i notified the music author as well. please next time use your own version.
Check your email, i sent to you upgraded version.
The file is received via email and I do not need for a refund. I have bought these files again just now. Thank you for taking care of the problem and replacing the file via email I sent a confirmation via email. Thanks
You’re welcome
Hey Alex! I have a slight problem, on shot_04 Text_04_here (saloon doors) do not render text and logo. they are visible visible in workspace in composition, but after render text and logo are not visible on doors on exported video.
Hello, please write me on e-mail
I managed to sort it out. It appears 5.5 version after conversion to sub one has issue with that scene, but i was able to use 5.0 converted version of project.
I encoutered other issue – same as someone before with copyrighted bottle. I sent email i will appreciate if you could send me bottle without markings.
Got it
Hey Alex! Seems there are huge Problems in the positioning of the ciustom layers in the 3D Surroundings – e.g. the two image frames on the top floor – if I put images there, they look terrible as they do not move exactly like the rest of the scene and there are white lines flickering, when the images get out of focus… that runs all over the place…. any idea how I can get this sorted out and not flickering / mispositioning?
Hello, can you send me render video with problem, please (Write me on e-mail)
Hi Alex, Love your template but unfortunately I am asking for a full refund as your image of the bottle is flagging a copyright claim that took down this video. Apparently you used an exact copy of the Jack Daniels bottle which NMC United Entertainment in Israel has flagged as copyrighted material.
Hello, i did not use any logotypes or trademarks, so it is really strange that you had such problems.
Hi Alex, Actually you did as the lines around the top, bottom and sides of the Jack Daniels bottle were taken directly from the Jack Daniels bottle!
So instead of a refund as I love your template, how about creating a different bottle and sending me a revised template. Even though I can’t charge the client to re-create their video which will take some time, I’d be happy to do it with a replaced bottle.
If you scroll down this page to the video, click play to see the YouTube Copyright message. https://taostackandpetsupply.com
Please write me on e-mail, i will send to you this bottle without patterns. Thanks
I am getting a notification when opening the project file in AE that says “26 files are missing). Anything you or anyone else can tell me?
Hello, you can find all files with archive. Just replace one of them and all other 25 files will be replaced automatically.
Alex. Great template. I do have one problem though – the elephant stills appears on the wall on the second floor when the Control option is set to off.
Hello, just checked. All is fine. Did you have any expressions errors when you open project? Whatever it was, you can turn off it manually. Go in composition Final_Render/Western titres/SHOT_04 and select layers “SHOT_04_New” then click “u” and remove expressions that you will see. After that check that opacity on these layers were on 100%
Cool thamks
Following up on the issue that MediaBLITZKC was having with the Wanted poster(s) I was having the same problem but when I follow your instructions the WANTED and the ESCOBAR text is fading out. Suggestions?
Go to the composition Final_Render/Western Titres/SHOT_04/Placeholder_06 Than select layer “Dirt_01” and remove it. After that you can change color of your text in this scene as you want. But if you want some other colors, you also need to go in composition Final_Render/Western Titres/SHOT_04, select layer Placeholder_06 and remove effect “tint” on the Effects panel.
Excellent. Thanks for the quick reply.
No problem
Is there any way to get rid of the Zebra on the upstairs wall of the saloon?
Hi. I didn’t plan on doing this, but for extra money I can do it
Awesome template, but I’m getting a copyright claim on the visual content, on Youtube
Hello, its very strange because all template its 3d Render made by me. Maybe you use some photos or videos, which is have some other authors?
I used no additional video, and the photos were from elements, apart from two, which were from a (supposedly) public domain source, so I’ll wait and see what the claiment says.Thanks.
It says that the claiment is YT Rocket
So you need to write to this YT Rocket and say that it is some misstakes, and maybe they will refuse they claim. But i’m not sure what you shoud do exactly. i can give some source files which will proof that it is my own design, if it need.
Thanks, it is all sorted now, I sent them the license details and the claim was lifted. Thanks for your help, and for this awesome template!
No problem
Really liking this but having troubles. The overlay on the wanted poster (Escobar) is way too dark and I can’t even tell what my picture is. How can I adjust this?
Where can we get the fonts?
Hello. Please write me on e-mail, i’ll give you links. (I can’t give links to third-party sites here)
Alex, can you re-render this with a mountain theme background , trees and grass instead of a southwestern theme desert ?
Hello, i can but it will take a lot of time and will cost extra money, please write me on e-mail via my videohive profile page.
This template is so cool and adapts perfectly to a song that i have recently released in audiojungle:
https://audiojungle.net/item/cowboys-in-the-wild-desert/19501977?ref=bosone i have used the template preview as the background video of my soundtrack, it is pretty cool, have a look: https://www.youtube.com/watch?v=GD6HvHyFk7chope you don’t mind the cross promotion! 
Hello, sure no problem. Thanks
thanks! 
Hi Alex, great work ! I’m thinking to buy it, but i have one question – can I change the pictures on the wall with mine pictures or video ? Thank you
Hello, if you mean pictures at 0:45 sec, yes you can put there your images or video.
Thank you very much for the quick respond!
No problem
1080p! It’s costing you sales. Mine for one.
New render will cost me a lot of months of time. 
I am having issues downloading this because video hive is going really slow. Anyway you can send me a dropbox link or something?
Hello, please write me on e-mail
awesome western atmosphere!)
Thanks
how to change the b&w color the checkbox doesn’t work nothing happens
hi – looks good, is there any way to delete the pickup truck? a wild west 1800s version (no truck)?
Hello, yes. Please write me on e-mail.
hi – it may sell even better if you also included that render (no modern-day pickup truck) as an alternate/classic western version (and uploaded as project update here) ?
I think about it, but now i don’t have enough time to update it. (Also i think remove elephant, because in western country elephant is not popular animal
In the future i update this project.
Now you can turn ON/OFF the car on the street and elephant’s trophy on the second floor.
hi Alex, thanks…. great idea, I just bought it ….idea: also update your preview video to show version without truck/elephnt, will help sell more …. excellent project, thanks 
No problem, thanks for purchase. I’m going to do new preview.