Hi, thanks for purchasing. Did you try the manual installation?

Hi, thanks for purchasing. Did you try the manual installation?

Onde encontro um tutorial para fazer a instalação manual?

Inside the documentation folder.

Hi, thanks for purchasing. Please send us which of the Box title you refer to on thepremiumilk@gmail.com Align on text is not supported on Mogrt files.

Thanks, I’ll do. But how the default align is done? Can you make a copy wit default reversed align (right → left)?

Hi, you are able to rename the mogrt file to zip. Rename to zip also the aegraphic file that you will find inside and open it to AE. Thanks

sorry but the graphic from transition still covers up my timeline video. What am I missing? Do you have a detailed tutorial on this? I have used similar transition from other providers and they work fine but I’m getting these to work

Send us an email in order to send you a feedback. Thanks

toyoder@mac.com

Hi, thanks for purchasing. Try the manual installation. Thanks

Hi, thanks for purchasing. You have to place your logo above the mogrt file cause mogrt cannot include image placeholder due to limitation of Premiere Pro. Otherwise if you are familiar with After Effects open it there by renaming mogrt file to zip and again the aegraphic file to zip and finally open the aep file in AE. Thanks

Thank you, I got it through envato elements. I was able to open it in after effects following your instructions. But, can you tell me how to change the logo shape into an alpha: https://i.imgur.com/n71OlKj.png

I think the easiest and fastest thing would be for me to make the logo placeholder transparent, like you have it for the video placeholder, that way I can just put logo image below the mogrt layer in premiere pro. So if you can tell me how to do that, I can do it myself: https://i.imgur.com/Cv04YGd.png

Im not too familiar with after effects but im sure its an easy thing to do

Hi, I cannot see the links. Please send me the links the aep file and your details to make it for you here: thepremiumilk@gmail.com

Hi, thanks for purchasing. Did you check this tutorial: https://youtu.be/zNE7mYMPH10

nope, that was useful – thank you so much

I mean are you logged in Adobe?

Yes to both, most of the fonts synced, however some of the versions of Arial don’t exist on my computer or the Adobe library. I’m not sure if this is the main issue, but the mogrts don’t work for me!

Do you mean all Mogrts doesn’t work? Can you please send me the message that appears on thepremiumilk@gmail.com

Hi, thanks for purchasing. You import your logo (png) and place it above the mogrt file. Scale and position it to fit the cycle.

Update: I am able to open the MOGRT files by zipping them and extracting the AE formatted files but it is not ideal. Still looking for a solution to use the premium builder properly.

Hi, thanks for purchasing. This pack is only for Premiere Pro. This is the pack for AE version : https://videohive.net/item/youtube-pack/25832086 Thanks

Hi, thanks for purchasing. Download again the updated version and you will find inside 300 Useful Transition for Premiere Pro. Check also the Preview Video on the end of Presentation and the description page. Tutorials are available inside the zip file and on the Youtube Channel of Premiumilk. Thanks

What I am trying to is to align the boxes on top of each other, and have them alway render from the same x-axis.

Hi, thanks for purchasing. On AE you could align very easy with a click but on Premiere Pro mogrt files have limitations. You have to move each character one by one. Thanks

Hi, thanks for purchasing. Yes it will soon be updated with the transitions. Fonts are already available to change.

But writing in Arabic is not allowed. I mean Arabic letters appear in the wrong direction And to solve this I must use website like this one http://www.arabic-keyboard.org/photoshop-arabic/ But for how long?

Yes I understand. We will think about that in the future.

if there is no workaround how will the amount be refunded

Hi, thanks for purchasing. Did you try the manual installation?

Hi, this template includes mogrts files for Premiere Pro, stand-alone Files and also through the Extension Tool. This is the version for AE: https://videohive.net/item/youtube-pack/25832086

Hi, thanks for purchasing. Did you update Premiere Pro 2019 to the latest? How do you mean they don’t work?

They show up on the graphics menu, but when I try to drag it into the timeline, it doesn’t work (nothing happens).

Hi, just double click on them. You can also check the tutorial.

Hi, the licence is for a single end product. Check for more details here: https://videohive.net/licenses/standard?license=regular Thanks

Hi, thanks for purchasing. You will find the font list on documentation folder. Thanks

Hi, No unfortunately not. But soon will have 300+ transition effects. Thanks

Do you mean “will have 300+ transition effects” to this product

Yes, we are working on this update.!

Hi, Yes on the social media you are able to choose between some of them or not to appear any one birder to put your own.