12 comments found.
Hello, I have an imac from the end of 2012, macOS Catalina, version 10.15.7.
Graphics: NVIDIA GeForce GT 640M 512MB.
Processor: 2.7 GHz Intel Core i5 4-core.
could the plugin work with this imac?
Hi there, please check the supported software section of our product detail page, if you have any of that software installed and can work smoothly with them then you have no issue using our product.
Item is “not as described” and I want a refund
Hello, thanks for contacting us, sorry to hear about your experience, if you are still interested in using our product please contact us by visiting https://help.pixflow.net/ so our support team can help you there, if not please submit your refund request by visiting https://videohive.net/refund_requests/new
I was able to download after purchase to may iMac and now how do I upload to Final Cut Pro
when you say ‘Use, by you or one client, in a single end product” does that mean i can use it once after buying, im looking for something that i will keep on using on different projects
Hi there, If you want to use it just for yourself or one brand or one company you can use it as many as you want.
you not clear , is it possible to use on different projects ? i am a video editor and sometimes i have different clients. so i need effects that i will use often on any project assigned
Yes, you can use the license you’ve purchased as long as you are using it for your company ( freelance working )
Macbook M1 is available?
Hi there, yes, it’s compatible.
How do you install in Final Cut Pro. The directions and video are confusing.
Hello , thanks for letting us know`
To whom it may concern, I purchased this product via Envato. I have downloaded it several times. It has yet to show up in FCPX. Please advise!!
Better yet, I would like a refund of the three products I recently purchased. How do I make that happen?
Hello , thanks for contacting us , about your first question if you had any trouble in installing our package please contact us by visiting http://help.pixflow.net , about refunding , please check https://videohive.net/page/customer_refund_policy to see Envato refund policy
Hello, That’s nice! Please, where can I have got the template to make an intro? Thanks a lot, Erwann
Hi there, Thanks for the compliment. Please explain more about what you mean exactly.
Thanks for your answer and sorry for englis… o:) I would like make an intro with any titles appears and multi screen. Thanks Best regards
Not a problem at all , you like to have an intro same as our presentation or some other intro ? if you share some screenshots it will be helpful
This is the succesions in the 10 first seconds. It’s not a template? You make it manually? o:)
Our team created it manually.
Good job! o:)
Thank you.
where did you get the audio from that we hear in the preview
Hi there, sorry for the late answer, you can find the music from these links >> https://artlist.io/song/9479/continent and https://artlist.io/song/2490/south-cross-prayer
Hello I have the latest version of After effects. Would this work? Also I have a SONY handheld camera. Does it matter what camera the footage is recorded with? Shouldn’t it work anyway once imported in After effects and applied there?
Thanks for your help!
Hello , LUT files will works with latest version of AE too ,and about Sony camera we recommend Slog 2 or Slog 3 or Rec .709
Good work 
Thank you
