750 comments found.
I’ve got an error message “Oops! we found something unexpected, If the problem persists please contact our support for help” Then I’m stuck, cannot activate at all. please help
Hi there, please check this link and follow the instruction.
After upgrading to 7.0.2, I’ve got an error message “Oops! we found something unexpected, If the problem persists please contact our support for help” Then I’m stuck, cannot activate at all. please help
Hi there, please check this link and follow the instruction.
I did it before as I couldn’t open it at all. Using Terminal and enter the those command lines. I did it again but nothing change. I cannot activate at all. I could send a screenshot movie if you want.
Sorry to hear that, please send the screen record of the steps which you’ve followed and the issue by visiting https://help.pixflow.net/
Ugh, this won’t open for me either. Wish I read the comments before purchasing, what a waste of my time and money 
Hoping for a quick resolution or a refund.
Hello , please take a look at https://help.pixflow.net/portal/en/kb/articles/typoking-troubleshooting
Yes I’ve already tried that, as I mentioned in my support ticket. I’d like a refund please as this process has already wasted so much of my time. I do not wish to jump trough more hoops to get this product to work. Please authorize a refund.
Hi there, please keep in touch with us in our help center..
Hi, after I install the pack for Macosx, it doesn’t appear one my Ae. Can you please help about this? Thanks.
Hi there, please check this link and follow the instruction.
It worked. Thanks for your help and this product.
Thanks for letting us know , hope everything goes well there.
Very disappointed by this product. First, the installation is very annoying, you must create an account, login and answer a mandatory survey before being able to work. Then, there is a complete lack of instructions, don’t count on the voiceless and text-less 2 minutes tutorial to be of any assistance. Furthermore, customization of the text and animation is very limited, you can’t even resize or scale up the animation (you can but they will become pixelated). Just check the numerous request for this feature in the comments (type size, scale, or resize).
Hi there, Thanks for sharing your experiences and sorry to hear about troubles you’ve had, about account creation we assumed it will take 2 minutes of users time but if we see there are complaints about it surely we will consider some changes. about tutorials surely we will provide more video tutorials on installation and using our product very soon, but about the items limitation we will be glad to help you if you share more details here or at our help center https://help.pixflow.net/
I’ve got AE2022 (I also did an older version) installed on the new M1 Mini. I followed the Typoking install instructions and it lists as an extension.
However when I click on the extension to activate it, nothing happens. No error, nothing launches, nothing. Ideas on how to fix so I can use it?
Hello , sorry for late answer , did you check our help article >> https://help.pixflow.net/portal/en/kb/articles/typoking-troubleshooting
Hi. Is there a way to make the panel preview items bigger? Currently it only shows two columns even though the panel size is much bigger.
Hello, thanks for your suggestion , we are working on this item and hope we can release it in proper time
I’ve got AE2022 installed on the new M1 16” macbook pro. I followed the typoking install instructions (just installing typoking, not motion factory. I assume that still works?) and it lists as an extension.
However when I click on the extension to activate it, nothing happens. No error, nothing launches, nothing. Ideas on how to fix so I can use it?
Hello , please open your system terminal and use following commands separately
sudo defaults write com.adobe.CSXS.8 PlayerDebugMode 1 sudo defaults write com.adobe.CSXS.9 PlayerDebugMode 1 sudo defaults write com.adobe.CSXS.10 PlayerDebugMode 1 sudo defaults write com.adobe.CSXS.11 PlayerDebugMode 1 sudo defaults write com.adobe.CSXS.12 PlayerDebugMode 1
then check again to see if the issue persist or not
Unfortunately no luck. I pasted each line of code (sudo defaults write com.adobe.CSXS.8 PlayerDebugMode 1, etc..) hitting enter after each one. I was then prompted to put in my password, which I did, then it had the terminal prompt again. I did this for each one, launched AE, and same behavior. I restarted the machine and tried again, with no luck.
Any other suggestions? Thanks.
Would you mind uninstall typoking by using following command in terminal rm -rf /Library/Application\ Support/Adobe/CEP/extensions/typoking/ or delete the typoking folder in the mentioned path, after that install typoking again and this time ignore the update prompt message
Still no luck. I never got an “update prompt message” though. I just installed via the setup.pkg and it was done. Same behavior when I launched it again (no response). Any other suggestions? Are others reporting this behavior or am I unique?
Thanks for letting us know
Please contact us by visiting https://help.pixflow.net so we can set a remote session to see what’s going wrong
Hi. I can´t activate my plugin. I´m using after effects 2019. After last update it was working ok. Now when I try to activate, an error appears “we found something unexpected”. Could you please help me?
Hello , thanks for contacting us , do you have access to any 2020 version to see if the issue comes from plugin itself or AE platform ?
Not at this moment. I will try to install an older version. Thanks
Thanks for letting us know
Same problem here with AE 2022. Is there a reliable fix please ?
Hi there, please let me know the issue to help you here or contact us by visiting this link >>https://help.pixflow.net/
Using After Effect 2022, TypoKing 7.0, I installed the pkg successful. There is the extension typoking in the window menu. But after I click on its. nothing added or showed.
Hello , can you try the solution which is mentioned in https://help.pixflow.net/portal/en/kb/articles/motion-factory-classic-troubleshooting and let us know about result
The link shows solution for Windows OS. Mine is macOS 12 Monterey, please advise.
Hi there
Please follow the below steps:
1. Open the Terminal
2. Paste the below lines:
defaults write com.adobe.CSXS.11 PlayerDebugMode 1
defaults write com.adobe.CSXS.10 PlayerDebugMode 1
defaults write com.adobe.CSXS.9 PlayerDebugMode 1
defaults write com.adobe.CSXS.8 PlayerDebugMode 1
3. Press Enter for each line
4. Restart After Effects
Thank you, I confirmed that the final solution solved the problem, I can open the Typoking panel and use it.
Thanks for letting us know , hope everything goes well there
how do i change font?
Hi. I bought TypoKing today and later received an email containing a “Verify your email” link. When I click this link, I go to a mostly blank page with the message: ” INVALID TOKEN ” displayed. Please help – went to the Pixflow website but it said you guys are offline. Thx.
Hello , actually there is no need to register on pixflow.net to use typoking package , you need to create an account in Motion Factory Classic panel which has nothing to do with Pixflow.net website . about being offline you can submit your chat request , we will be notified about it and will respond to your request as soon as possible
Hello, i updated today the PlugIn and after installation and LogIn it says “No purchase belonging to the current user found with that code or checking your proxy.” Please Help, i´m Using After Effects 2021.
UPDATE: After downloading the install file again it works.
Hello , thanks for letting us know about situation , we hope everything goes well there.
Hi there CONGRATS on your 7th Aniversary, i have short vision, so if you can make the plugin resizable, like adjust to the window size would be great, i have 3 monitors in order to be able to see what i am editing, i have very hard time triying to read small letter, hope you can add this to your todo list 
Hello , thanks for your suggestions surely it will be considered , we will notify our users if that features get available in any of feature updates
My eyes will thank you a lot
Again, again… an interface in 4×4 cells, your religion does not allow you to do it as normal? in full screen? or the window from which preview is resized? whats your problem?
I have two monitor and 4k when i use 1 monitor for plugins, why should i look through these small preview windows??? I asked you to repeatedly release an update for the interface of your plugin, and after a long time you will release plugin with same old poor interface…
Hello
As we’ve mentioned before there is no promise for providing that feature , we will notify our users about it too if that layout is implemented any time , but for now the layout is same as before .
Got an update notification, what has changed in the latest version vs the previous one ? Txs
Hi there, This version is full of new motion designs, an updated plugin, and incredible new features. WHAT’S NEW: ▸ 1122 Animated Titles: More unique designs just for you! ▸ Standalone TypoKing Plugin: Updated 7.0 version of TypoKing Plugin exclusively for After Effects. ▸ Easy-To-Use Features: Make the best titles for your video projects fast and easy – just put in the text, customize colors and enjoy! Also, you can check this link for more information.
Hello, I enter the code of the product that I buy but it does not recognize it ce55xxxx-xxx-xxxx-xxx-xxxxxxxx522b
Hello , thanks for contacting us , please download and install the package again to resolve the issue
Hello, why can’t I activate the plug-in after updating? (I also installed Motion Factory，AEcc2020 ) ,I have a license serial number. Please help me, thanks.
Hello , thanks for contacting us , please download and install the package again to resolve the issue
After re-downloading the new installation package, the problem has been solved, very good plug-in.
Thank you very much for informing us… we’re glad you liked it
hmm i cant activate plugin… said no purchase to the current user found with that code or checking your proxy… AE 2021, Win10 last build.
Hello
Thanks for contacting us
We are sorry to hear about your situation , we are working on the issue and it will be resolved as soon as possible ( our estimation is 24 hours ) and we will notify our users by Envato update or auto update of the plugin
Best regards Pixflow Team
